The Original Mattress Factory in Cary, NC Closed now

Reviews about The Original Mattress Factory

• ★ ★ ☆ ☆ ☆

  August 11, 2020, by Matt Novitsky
  My Fiance and I went into the store a week ago and picked the "Ultra Plush" mattress. The mattress itself is wonderful, however, the sales person chose the wrong mattress in the system and instead we got the "Ultra Luxury Firm" shipped to our house. During the process while we were in the store the sales person repeated that we were getting the Ultra Plush multiple times. At no point did we get documentation we were getting the Ultra Plush, we just signed a small receipt with the total. We walked out glad the process was so easy. Fast forward to our shipment day, we got the wrong mattress. I caught it immediately and it was returned, problem is that our mattress we slept on was getting taken out of our house in the next hour. So now we are sleeping on the floor with some yoga mats for the next couple days until the mattress we originally wanted arrives. Too long to read: Didnt get the mattress we had chosen, now we are sleeping on the floor until the correct mattress comes in.
• ★ ★ ★ ★ ★

  May 25, 2019, by Michael Weiss
  Honest pricing, great sales people, and a great product. Only experience mattress shopping where I didn't feel like the sales person was trying to rip me off. Wish I could give 6 stars.